You can cancel Dex+ at any time. The steps depend on where you originally subscribed — iOS, Android, or the Dex web app.
How Dex+ Billing Works
- iOS: Subscriptions made on iPhone or iPad are billed through your Apple ID.
- Android: Subscriptions made on Android are billed through Google Play.
- Web: Subscriptions made on the Dex website are managed directly by Dex.
Uninstalling the app does not cancel your subscription.
iOS (App Store)
- Open the Settings app.
- Tap your name at the top.
- Select Subscriptions.
- Choose Dex+ from the list.
- Tap Cancel Subscription and confirm.
Android (Google Play)
- Open the Google Play Store app.
- Tap your profile icon (top right).
- Select Payments and subscriptions → Subscriptions.
- Choose Dex+.
- Tap Cancel subscription and follow the prompts.
Web
- Sign in to Dex on the web.
- Click on your avatar at the top bar
- Select Dex+
- Click Manage subscription or Cancel Dex+.
- Follow the instructions in the billing portal.
After you cancel:
- You keep Dex+ features until your current billing period ends.
- You won’t be charged for new periods.
- Your account and collection data remain intact.