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Account & Profile

Account & Profile

Account Management

How to find or reset your password

Learn how to reset your Dex account password safely and quickly, including step-by-step instructions and tips for keeping your account secure.

How do I delete my account?

See how to delete your account on iOS, Web, and Android with a few simple steps.

How do I change my profile settings?

Learn how to change your profile settings

Dex+

How to Cancel Dex+

Manage or cancel your Dex+ subscription on iOS, Android, or the web depending on where you originally subscribed.

Request a Refund for Dex+

Learn how to request a refund for your Dex+ subscription through Apple, Google Play, or the Dex web app.

Activate Dex+ with Family Sharing

If Dex+ was purchased through Apple’s Family Sharing, family members can unlock access by visiting the Dex+ paywall and restoring the shared purchase.

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