Account & Profile
Account Management
How to find or reset your password
Learn how to reset your Dex account password safely and quickly, including step-by-step instructions and tips for keeping your account secure.
How do I delete my account?
See how to delete your account on iOS, Web, and Android with a few simple steps.
How do I change my profile settings?
Learn how to change your profile settings
Dex+
How to Cancel Dex+
Manage or cancel your Dex+ subscription on iOS, Android, or the web depending on where you originally subscribed.
Request a Refund for Dex+
Learn how to request a refund for your Dex+ subscription through Apple, Google Play, or the Dex web app.
Activate Dex+ with Family Sharing
If Dex+ was purchased through Apple’s Family Sharing, family members can unlock access by visiting the Dex+ paywall and restoring the shared purchase.
Dex Affiliate Program
Learn how the Dex affiliate program works for content creators and subscribers.
How to Use Promo Codes
Learn how to redeem promo codes for Dex+ through the Dex website.
What is Dex+?
Dex+ unlocks the full Dex experience with unlimited folders, extra friends, custom themes, card notes, and much more.