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How to find or reset your password

Learn how to reset your Dex account password safely and quickly, including step-by-step instructions and tips for keeping your account secure.

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If you've forgotten your password or need to reset it for security reasons, follow these simple steps to regain access to your account.

  1. Go to Sign In
  1. Look for a link that says "Forgot Password?"
  1. You'll be prompted to enter the email address associated with your account. Make sure to use the correct email address that you registered with.
  1. After submitting your email address, check your inbox for a password reset email. This usually arrives within a few minutes. If you don't see it, check your spam or junk folder.
  1. Open the email and click on the password reset link provided. This link is typically valid for a limited time for security reasons.
  1. You'll be directed to a page where you can create a new password.
  1. After entering your new password, confirm it by typing it again. You should now be able to log in with your new password.
 
💡 Tips for Password Security
  • Never share your password with anyone
  • Use a unique password for each account
  • Consider using a password manager to keep track of your passwords
 
⚠️ Still Having Trouble?

If you're unable to reset your password using these steps, please contact our support team at general@dextcg.com for further assistance.

 
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